Global Distribution Systems Fares and Ticketing - AMADEUS

About
This interactive e-learning course will teach you how to price journeys for all types of fares using the Amadeus Global Distribution Systems (GDS). You will have hands-on practise using the interactive Global Distribution Systems (GDS) simulation tool, which will help you analyze GDS displays relevant to mileage system pricing; read, interpret, and apply mileage and routing fare rules; and issue tickets. The simulation training is supported by an interactive workbook and reference notes on GDS commands, maps and key journey pricing terms and definitions.


Course format


This course requires approximately 50 hours of study to be completed in 12 months from the purchase date (enrollment validity). You have a maximum of 100 login hours to complete the course study. After the enrollment validity expires, or the 100 login hours are consumed, you will not have access to the course content and will not be able to take the exam.
This is computer-based, interactive simulation training, accompanied by an interactive workbook and reference notes on GDS commands, maps and key journey pricing terms and definitions.Student performance will be based on an examination. Please refer to the Exam Information below for more details.


What you will learn ?

Upon completing this course you will have the skills to:

  • Analyze GDS displays relevant to mileage system pricing
  • Identify and price different journey types
  • Read, interpret, and apply mileage and routing fare rules
  • Issue tickets


Course content

  • Introduction to air fares, analysing itineraries and retrieving fares from a GDS
  • Limitations on indirect travel, side trips and surface sectors
  • Return trips in different classes of service and alternative fare break points
  • Lowest combinations, round-the-world journeys and class differentials


Who should attend

This course is recommended for:

  • Airline fares desk agents
  • Travel agents
  • Airline ticket agents
  • Business Process Outsourcing (BPO) and call center agents


Certificate awarded
An IATA Certificate is awarded to participants successfully passing the final exam.

Exam information

  • Exam Method: Online exam with remote supervision or an exam in one of IATA’s Exam Centers (where physical presence is required)
  • Exam Format: Multiple Choice questions. Open Text Book
  • Number of questions: 100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 85 correct answers
  • Number of exam attempts: 2