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About Cargo Introductory Course
With over 52 million tons of cargo shipped annually, the air cargo industry is the place to be. Prepare yourself to work in the industry with this comprehensive course. You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.

This course is mandated for IATA Cargo Agents in accordance with the IATA Cargo Agency Resolutions.


What you will learn

Upon completing this course you will have the skills to:

  • Guide clients on the IATA rules and procedures for air freight shipments
  • Arrange air cargo shipments in accordance with IATA rules and procedures
  • Apply published rates and charges for air cargo shipments
  • Complete air waybills accurately
  • Prepare shipments ready for carriage


​Course content

  • Operations at cargo agencies, airlines, and freight forwarders
  • Air cargo acceptance basic rating principles
  • Air waybill completion
  • Industry terminology and abbreviations
  • IATA geography, TACT, and other cargo manuals


Who should attend

This course is recommended for:

  • Newcomers to the industry
  • Cargo agent and air freight forwarder sales and marketing staff
  • Airline and manufacturer sales, reservations, and acceptance of staff
  • Junior-level managers at cargo agents, airlines, and manufacturers


Certificate awarded

An IATA Diploma is awarded to participants successfully passing the final exam.

Exam information

  • Exam Method: Online exam with remote supervision
  • Exam Format: Multiple Choice questions, Closed Text Book, the TACT Training Edition is required during the exam.
  • Number of questions: 100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 90 correct answers
  • Number of exam attempts: 2


This ​IATA approved cargo introductory course in Kuwait is a step toward earning an IATA Diploma in Air Cargo Diploma.

This diploma will give you a well-rounded introduction to today’s complex air cargo industry, helping you get a head start in your career at an airline, freight forwarder, or ground handling company. You will learn about the key stakeholders in the air cargo supply chain, how they operate, and the skill sets you need to stand out as a desirable candidate.